When will I receive my order?
Domestic shipping: 2-4 business days
International Shipping: 10-12 business days
Once your order has been processed please allow 1-2 business days for tracking to update.
How do I change my shipping address?
If you wish to change your shipping address after placing an order, please contact our Customer Service Department at firstname.lastname@example.org ASAP during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, the shipping information will not be able to be changed while the package is in transit.
Where is LIT UNICORNS based, and what currency does your shop use?
We are based in Florida and we use USD. All orders ship from our Florida location.
Do you accept returns?
Please see our return policy here
Can I curl or straighten the hair?
You can use heat tools up to 320F. However, just like our own hair, the less heat you use the better.
What can I do to de-tangle my wig?
We suggest using our wig detangler and wide-tooth comb to detangle your wig.
What quality level are your wigs?
Our wigs are high-quality lace front wigs with adjustable straps. They are full of hair fibers for a natural look.
How do I trim the lace on the wig?
Please see our video tutorials for more information on trimming and plucking your lace front wig.